Technical debt is a common yet unnoticed problem that businesses face. It’s when businesses encounter IT troubles and seek “harmless” patch-up solutions so their operations aren’t interrupted. However, these shortcuts later accumulate into a substantial burden for the business and affect them beyond the IT department. This article covers technical debt. It discusses the business … Read More
You’re Losing Money: Fix It with Technology Training
Adopting new technology is exciting. Maybe it’ll save costs. Maybe it’ll improve efficiency or let you achieve new things you couldn’t before. As a business owner, that’s how you think, but it’s not how your team feels about change. They mostly worry about using and integrating a new system into their workflow. You can’t blame … Read More
How to Implement an Efficient Workflow Approval Process for Your SMB
Running a small-to-medium business (SMB) in today’s economy isn’t easy. You need to maximise efficiency to maintain your competitive advantage. One area where you can easily lose that efficiency is workflow approval. Without a good workflow approval process, your business experiences bottlenecks and delays that cost you time, money, and opportunities. Keep reading to learn … Read More
Why is my VoIP phone service experiencing interruptions/drop outs?
Virtually every modern business uses VoIP services. You use them to communicate with your partners, customers, and more. But what do you do when your call quality drops? The first step is to find out what’s wrong. There are multiple potential culprits, ranging from faulty hardware to an external threat. You need to identify the … Read More
The Importance of Backing Up Data For Small Businesses
First things first, let’s clarify the basics. What is a data backup? A data backup is when you the business owner—or your Managed IT Services company—make a copy of your critical business data so it can be recovered should the original be lost, overwritten, inaccessible or destroyed. It’s akin to having someone come and photocopy … Read More