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Microsoft

Why Smart Businesses Are Using Microsoft Forms

Posted on January 31, 2026

Microsoft Forms is designed to replace the messy mix of emails, PDFs, and spreadsheets that most organisations still rely on to collect business information. Instead of chasing documents and re-typing data, Forms creates a single, controlled entry point where every response is captured, validated, and stored automatically inside Microsoft 365. It works across departments, whether … Read More

Filed Under: Business Intelligence | Analytics, Email, IT Managed Services, IT Support, Machine Learning, Office 365, Sharepoint, Teams Tagged With: automation, business automation, business process automation, Email, IT Help Desk, IT Helpdesk, IT Managed Services, M365, Microsoft, Microsoft 365, network support, Office 365, Risk Management, sharepoint, Teams

How Outlook Priority View Is Changing Email Management

Posted on December 31, 2025

Email management has become a major productivity and security challenge. Outlook Priority View uses Microsoft Copilot to surface emails that genuinely need attention. By analysing real inbox behaviour instead of relying on static filters, it creates a calmer, more focused inbox with fewer missed messages and rushed decisions. What Outlook Priority View delivers in practice: … Read More

Filed Under: Business Intelligence | Analytics, copilot, Email, IT Managed Services, IT Support, Machine Learning, Network Security, Office 365, Security Tagged With: Antivirus, automation, business automation, business process automation, business safety, copilot, cybersecurity, Email, IT Help Desk, IT Helpdesk, IT Managed Services, M365, Microsoft, Microsoft 365, network security, network support, Office 365, Risk Management, Security

Windows 11’s New Update Extends Laptop Battery Life Smartly

Posted on December 15, 2025

When was the last time your laptop made it through a full workday without you nervously watching the battery icon dip below 20%? For most of us, that moment of dread, hunting for a charger mid-meeting or dimming the screen just to squeeze out another ten minutes, has become far too familiar. In today’s hybrid … Read More

Filed Under: Business Intelligence | Analytics, IT Managed Services, IT Support, Machine Learning Tagged With: automation, business automation, business process automation, IT Help Desk, IT Helpdesk, IT Managed Services, Microsoft

Phishing in Disguise: Fake Microsoft Emails Explained

Posted on October 15, 2025

Email is a primary communication tool for modern businesses and individuals. To give you an idea of its scale, more than 150,000 emails are sent every minute worldwide. It’s fast, convenient, and central to how we share both personal and professional information. But with that convenience comes risk; email also remains one of the most … Read More

Filed Under: Azure, Email, IT Managed Services, IT Support, Network Security, Office 365, Security, Teams Tagged With: Antivirus, business safety, cybersecurity, Email, IT Help Desk, IT Helpdesk, IT Managed Services, M365, Malware, Microsoft, Microsoft 365, network security, network support, Office 365, Ransomare, Ransomware, Risk Management, Security, Teams

Exploring Copilot in Microsoft Teams (New Features, Agents & More)

Posted on January 15, 2025

Microsoft Teams is a powerful collaboration tool in the M365 suite. It’s a one-stop solution for collaboration, communication and efficient business operations. Honestly, it can be a great addition for any business that’s looking to optimise productivity and communication. The best part? Microsoft continues to add new features and functionalities to make it even better. … Read More

Filed Under: copilot, IT Managed Services, IT Support, Machine Learning, Office 365, Teams Tagged With: business automation, business process automation, copilot, IT Help Desk, IT Helpdesk, IT Managed Services, M365, Microsoft, Microsoft 365, Office 365, Teams

Managing Technical Debt: 7 Proven Strategies for Sustainable IT Development For Your Business

Posted on November 30, 2024

Technical debt is a common yet unnoticed problem that businesses face. It’s when businesses encounter IT troubles and seek “harmless” patch-up solutions so their operations aren’t interrupted. However, these shortcuts later accumulate into a substantial burden for the business and affect them beyond the IT department. This article covers technical debt. It discusses the business … Read More

Filed Under: Cloud Computing, Configuration, Hardware, IT Managed Services, IT Support, Mobility, Network Security, Office 365, Security Tagged With: Antivirus, automation, Back up, back up and Recovery, Backup, business automation, business process automation, business safety, cybersecurity, Email, IT Help Desk, IT Helpdesk, IT Managed Services, M365, Malware, Microsoft, Microsoft 365, Network, network security, network support, Ransomware, Risk Management, Security

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