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Why is my VoIP phone service experiencing interruptions/drop outs?

Posted on December 15, 2023

Virtually every modern business uses VoIP services. You use them to communicate with your partners, customers, and more. But what do you do when your call quality drops? The first step is to find out what’s wrong. There are multiple potential culprits, ranging from faulty hardware to an external threat. You need to identify the … Read More

Filed Under: Hardware, IT Managed Services, IT Support, Network Security, Security Tagged With: business safety, cybersecurity, IT Help Desk, Network, network support, Risk Management, Security

The Importance of Backing Up Data For Small Businesses

Posted on July 5, 2022

Importance of Backing Up Data

First things first, let’s clarify the basics. What is a data backup? A data backup is when you the business owner—or your Managed IT Services company—make a copy of your critical business data so it can be recovered should the original be lost, overwritten, inaccessible or destroyed. It’s akin to having someone come and photocopy … Read More

Filed Under: Cloud Computing, Email, IT Managed Services, IT Support Tagged With: Antivirus, back up and Recovery, Email, IT Help Desk, IT Managed Services, M365, network support, Security

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