Tech innovations are moving at lightning speed, and Artificial Intelligence (AI) is undoubtedly leading this technological revolution. It got clear when ChatGPT became the fastest-adopted consumer application ever, crossing 100 million users in just 2 months. Since then, numerous companies are in a race to offer their users the best possible AI tools. With so … Read More
Critical Response: 8 Immediate Steps to Protect Your Data After a Breach Notification
A data breach is one of the most common problems that businesses face today. It can give hackers access to sensitive customer information, such as credit card details, SSNs, health information, etc. As a customer or a stakeholder, this can be a challenging situation. It can leave you exposed to financial loss, identity theft, and … Read More
Growing Your Business: Here are Top Technologies & Strategies For Better Customer Service
Customer service is a crucial factor for any business that wants to be successful. It’s a direct contributor to growth and profits. Check out the following statistics to get an idea: Over 90% of consumers will likely buy from a business again if they have a positive experience. (Salesforce) Poor customer service causes almost 60% … Read More
Exploring Copilot in Microsoft Teams (New Features, Agents & More)
Microsoft Teams is a powerful collaboration tool in the M365 suite. It’s a one-stop solution for collaboration, communication and efficient business operations. Honestly, it can be a great addition for any business that’s looking to optimise productivity and communication. The best part? Microsoft continues to add new features and functionalities to make it even better. … Read More
Simple Steps to Enhance Your Email Security (5 Steps + Bonus)
Email is a primary communication tool for modern businesses and individuals. To give you an idea of its importance, around 150,000+ emails are sent every minute worldwide. It’s a convenient tool for sharing all sorts of personal and professional messages, including files and attachments. However, it also remains one of the most exploited channels for … Read More
Managing Technical Debt: 7 Proven Strategies for Sustainable IT Development For Your Business
Technical debt is a common yet unnoticed problem that businesses face. It’s when businesses encounter IT troubles and seek “harmless” patch-up solutions so their operations aren’t interrupted. However, these shortcuts later accumulate into a substantial burden for the business and affect them beyond the IT department. This article covers technical debt. It discusses the business … Read More