Tech innovations are moving at lightning speed, and Artificial Intelligence (AI) is undoubtedly leading this technological revolution. It got clear when ChatGPT became the fastest-adopted consumer application ever, crossing 100 million users in just 2 months. Since then, numerous companies are in a race to offer their users the best possible AI tools. With so … Read More
Growing Your Business: Here are Top Technologies & Strategies For Better Customer Service
Customer service is a crucial factor for any business that wants to be successful. It’s a direct contributor to growth and profits. Check out the following statistics to get an idea: Over 90% of consumers will likely buy from a business again if they have a positive experience. (Salesforce) Poor customer service causes almost 60% … Read More
Exploring Copilot in Microsoft Teams (New Features, Agents & More)
Microsoft Teams is a powerful collaboration tool in the M365 suite. It’s a one-stop solution for collaboration, communication and efficient business operations. Honestly, it can be a great addition for any business that’s looking to optimise productivity and communication. The best part? Microsoft continues to add new features and functionalities to make it even better. … Read More
The Essential Guide to Mobile Device Management for Small Businesses
You need smartphones for almost every modern workplace. Your team uses them to communicate, store data, and improve productivity. But they can also be a security risk. Smartphones are easy to steal or hack. Potential attackers frequently target them. So, you need a way to manage your team’s mobile devices. That’s where mobile device management … Read More
What is Business Process Automation?
Need to crunch 10 years of financial data? Spreadsheets have your back. Gotta send 100 emails? Just copy the mailing list to your email and hit enter. Want to automatically track your employees’ performance? There’s an app for that. The best part of modern technology is that it does the work for you. But, how … Read More
Tech trends to watch for the rest of 2019
2019 has opened us up to some wonderful and marvelous promises in the worlds of data science, machine learning, mobile networks, and augmented reality. These technologies are all on the edge of drastically changing the way many organizations handle their technology forever. If you haven’t yet heard about how any of these new technologies are … Read More